Can I Transfer Calls From My Wireless Headset?
Here at Business Telephone Sales we sell both wired and wireless headsets. Obviously if you are on a wired headset you are connected to your telephone and able to transfer calls like normal using your phone. Regarding the use of ANY wireless headset with a business system, the headset user has no remote access to any functionality of the telephone other then answering and hanging up. Any dialing, transferring of calls, or even putting someone on hold must be done from the telephone set itself (although the headset does have a mute button and volume control).