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Blog posts of '2016' 'March'

What is the Difference Between an Avaya Partner 18d and an Avaya Partner 18D Series II Phone?

Not all phones are created equally, but when dealing with the Avaya Partner 18D and Avaya Partner 18D series II phones they are no all that different.  The Partner phone line has come a long way, starting out as an AT&T Partner Plus phone system and now it has evolved to the Avaya Partner ACS phone system.  This progress has taken approximately 20 years.   Let's take a look at the two main Partner 18D phones.


Avaya Partner 18D Phone Avaya Partner 18D Series 2 Phone
Avaya Partner 18d Phone Avaya Partner 18D Series II Phone
Avaya Model 7311H14B Avaya Model 700340193
Avaya Euro 18d Phone (not meaning it needs to be used in Europe) Avaya Partner 18D-003
Two Way Speakerphone Two Way Speakerphone
Backlit Tilt LCD Display Backlit Tilt LCD Display
Has Feature, Transfer, Conference, and Hold Buttons Has Feature, Transfer, Conference, and Hold Buttons
Two Intercom Buttons Two Intercom Buttons
Capable of 16 Outgoing Phone Lines Capable of 16 Outgoing Phone Lines
Buttons Not Used For Outside Lines Can Be Speed Dial Buttons Buttons Not Used For Outside Lines Can Be Speed Dial Buttons
Compatible with Partner Plus 3.1 or Higher, Partner II, & Partner ACS Systems Compatible with Partner Plus 3.1 or Higher, Partner II, & Partner ACS Systems
Style Made After MLS-18d Phone Style Made After Partner 18D Phone

Now, by looked at the two phones, you will see they are really not that different. It is mainly the Series II Partner 18D phone was created after the Partner Euro 18D to look more modern. On the inside of the phones, the circuit boards were also manufactured differently, but their overall functions and abilities are the same.  

The Partner 18D and Partner 18D Series 2 phones can be interchanged on the same phone system.


To View Our In Stock Selection Click Below Links. 

Partner Phones Click Here

Partner Phone Systems & Parts Click Here

How Do I Change Time on Avaya Partner 18D Phone?

Every year, twice a year America is forced to change the time on all the clocks.  While this is easy to do on some appliances at home like a microwave, it is much more complicated to do on electronic items such as a business phone system.  One of the most common phone systems out there is the Avaya Partner system which often uses the Avaya Partner 18D phone with its nice LCD display.  

Avaya Partner ACS Phone System                                           
Must be done from extension 10 or 11.
  1. Press Feature and dial 00.
  2. Press the left intercom button twice.
  3. To set the time, press # and dial 103. Enter the correct time using a 24-hour format.
  4. To set the date, press # and dial 101. Enter the correct date using MMDDYY format.
  5. Press feature and dial 00 to save.
So for example, if you need to set the time for 09:00 PM you would type 0900.  If you do not get around to changing the clock in the evening at 05:00 PM you would enter in 1700 for 5PM. 

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